Customer Testimonials

In here you will find testimonials from our previous customers. Take a read a see what other people think of us and our services.


Please note - This is NOT an Enquiry form! For all enquiries please look in the "Contact Us" tab and fill out the form there! 


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  • Nic Myers (Thursday, June 25 20 04:48 pm BST)

    Thank you so much Matt and Mark for sorting out a replacement case for my venerable S320 and returning all the buttons to working order. The wife are now fighting over you gets the shiny new fob. Highly recommended. Excellent communications and service.

  • Bob Vickers (Wednesday, June 10 20 05:49 pm BST)

    Massive thanks to Matt for sorting the intermittent ignition fault on my ML350. In fact, as he wasn't 100% sure it was totally fixed, let me drive away '..just call us in a few weeks and let us know..' brilliant. Well, now works fine, so a huge thank you! - an unreserved recommendation from me! - thanks Bob (Windsor)

  • JOHN (Wednesday, September 25 19 07:54 am BST)

    Thank you so much, Mercedes said they had stopped making keys for this model and that was it, rubbish customer service, Fantastic service;
    Thank you Matt.

  • Stephen Wilkinson (Saturday, September 21 19 05:01 pm BST)

    Spot on loads of advice and support super fast turn around got my van back on roads 100% recommend

  • Steve Judd (Tuesday, September 17 19 09:09 am BST)

    IF you are looking for a replacement key for your Mercedes i cannot recommend Matt enough. I sent him my key by post which he repaired and sent back but the key would not work. Rather than blame the car he worked with me on getting the issue resolved. I visited Matt at his workshop and he spent another hour trying to get the key to work, sharing his knowledge with me and hiding nothing. he diagnosed the issue and reprogrammed the key all for NO EXTRA CHARGE. Very pleased with the service, very professional and likeable guy.

  • Alan Whiteley (Tuesday, April 09 19 09:31 am BST)

    Lost the car key - Brilliant service got some brownie points back

  • Terry (Saturday, March 09 19 11:17 am GMT)

    Fantastic service Matt, thank you! Problem was just a flat battery, so replaced free of charge.

  • Neville Polley (Sunday, February 24 19 08:12 pm GMT)

    Matt is a genius, he sorted my lock problems within 2 days. Another company had it nearly 4 weeks and had said it was all fine - needless to say it was not! I was kept informed at all times. These guys are the best, give an excellent service and a company to be recommended.
    Many thanks

  • MK (Saturday, February 02 19 06:58 pm GMT)

    Fantastic fast service. My 1999 SLK key was repaired and returned within 48 hrs. The dealers were most unhelpful! Highly recommended full marks!

  • Rod Sortwell (Wednesday, January 30 19 03:14 pm GMT)

    Hi Matt Amazing service for my S Class and SLK keys which you repaired and returned on the same day. Many thanks for this and always highly recommended in the MB club.

  • Mary (Tuesday, January 22 19 03:06 pm GMT)

    I called to make an enquiry about my car key and the gentleman on the phone was kind enough to advise me and give me a solution over the phone. I am so pleased! Thank you for your professionalism and kindness. Will be recommending your services.

  • Graeme (Monday, January 14 19 06:16 pm GMT)

    Great service from these guys with my w204 steering lock, fast repair and posted back to me all plug and play ready to go. I would highly recommend them to any Mercedes owners who are having issues with keys,esl or eis units.

  • Fraser Whyte (Wednesday, December 12 18 06:37 pm GMT)

    Thanks to Mark and his colleagues I now have a spare key for my SL320 (R129).
    Impossible to source elsewhere including Mercedes who have been unable to supply these keys for some years.
    Well done guys

  • David Saville (Wednesday, November 07 18 09:54 am GMT)

    Mark and Matt and their guys give a fantastic service. When others and MB main dealers shrugged their shoulders regarding replacement keys for my 2001 230SLK these guys came up with the goods. It was well worth the 2 hour drive to get to them and they sorted a new key and refurbished my old keys to give me peace of mind should I ever lose a key again. No hesitation in recommending them. Many thanks guys.

  • Mohsin (Friday, October 05 18 06:14 pm BST)

    Thank you Matt for the professional service and fixing the mess someone else made of my ignition switch. Will deffo recommend these guys to anyone.

    Also I’ll speak to you soon about getting my steering lock replaced!!

  • Ray R-G (Thursday, September 06 18 07:08 pm BST)

    These guys go the extra mile to make sure that you get first class service. I can't praise them enough.
    If you're reading this 'cos you're thinking whether or not to use them for your key problem - Just Do It - you won't be disappointed OR out of pocket!
    Good, honest chaps providing a good honest service, with regular contact and SPEEDY fix & return service.
    Don't waste money on main stealerships - get your Mercedes Key(s) sorted out here

  • N Hamilton (Tuesday, September 04 18 09:17 pm BST)

    These guys come highly recommended. I was close to despair when my local Mercedes dealer said that M-B no longer supply flip keys for the W163 ML - all they could offer me was an emergency 'blade' key (for £35!) that would lock and unlock the driver's door, but without any electronics would be of no use for the ignition.

    Googled these guys and decided to take the plunge … I now have 2 OEM Mercedes keys that are fully functioning. Well worth the 200-odd mile drive round trip from Sheffield. They really know their stuff - I will certainly be recommending them to all and sundry.

  • Tim Slaughter (Monday, July 16 18 08:35 pm BST)

    Great friendly service. Local Mercedes dealer couldn’t look at intermittent key problem for over two weeks. Matt booked me in on same day, diagnosed problem, repaired faulty key and supplied a spare. Highly recommended.

  • nigel morris (Friday, June 29 18 12:12 pm BST)

    just got my e300 key back ,, and top job worked 1st time,, very satisfied customer

  • s ahmed (Thursday, June 21 18 04:26 pm BST)

    I cant thank these guys enough. When others were left scare mongering and quoting ridiculous prices, these guys (Matt) came to the premises, accurately diagnosed the problem, gave helpful advice, and repaired the issue within one day. They could fully equipped with their technical tools and minds, have a logical approach to the problem and don't waste time. Highly highly recommended. Thanks for your help.

  • Phil Hudson (Monday, June 04 18 04:20 pm BST)

    The second time I've used these guys and again faultless service.

  • Christopher emptage (Wednesday, April 04 18 08:06 pm BST)

    First class service . Excellent communications. Sent my eis unit for repair but turns out it was my key that was broke . Fixed and sent back quickly and very happy with price and service 10/10. Highly Recommended.

  • Gordon Wright (Monday, February 19 18 08:05 pm GMT)

    Mark,great guy fantastic service and made me a very happy man soughting out the problem on my C32 AMG

  • Trevor Hughes (Thursday, January 18 18 09:00 pm GMT)

    Appointment arranged and a replacement key made at my home address within 48hours.
    Outstanding service from Ben who was also polite and extremely knowledgeable.
    Great value for money too.
    Many thanks.

  • John Davies (Tuesday, January 09 18 01:56 pm GMT)

    My local dealer said there were problems in Germany making my key, and din't know when it would be resolved. So brought to and the job done next day. Far cheaper than my local dealer quoted including the fuel to get to Birmingham. I'd highly recommend.

  • Dimple Patel (Wednesday, October 18 17 01:59 pm BST)

    Dee P called Ben was here promptly & on time got my replacement key within 45 mins lovely guy & fantastic service - Thanks Ben :)

  • Anthea and Peter (Sunday, August 06 17 01:03 pm BST)

    It was worth the drive up from Cornwall for the extremely professional service and kind attention to detail that we received. Many thanks for such a successful outcome.

  • Niki Felton (Saturday, July 29 17 02:00 pm BST)

    Fantastic polite and friendly service from Matt today.

    Drive all the way from Berkshire and still saved over £250 on main dealer prices including petrol.

    Helpful, friendly honest - exactly what you want, would 1000% recommend.

    Thank you!

  • John (Thursday, June 22 17 09:39 pm BST)

    Just bought a Mercedes ML320 with only 1 key! Mercedes dealer price was £380 for a new key. I rang Ben who sorted it out in no time for a fraction of the price. Thank you so much.

  • Jim Bains (Saturday, May 13 17 04:00 pm BST)

    Today, brilliant service received from Mark. Quick and efficient. Please use these guys absolute brilliant service. Sorted me out in 30 minutes. Highly recommended and better than going to the dealers. Better than what's said on a tin of Ronseal...!!!

  • Gerry McKenna (Tuesday, March 21 17 05:50 pm GMT)

    what a brilliant service repaired my mercedes EIS and got my car up and running after 3 months in that time 4 other auto electricians failed to help me I contacted ben as a last resort and he sorted the problem Thanks again Ben cannot reccomend you enough

  • (Sunday, February 26 17 06:58 pm GMT)

    If ever you need a key for a Mercedes you must go to these guys, absolutely fantastic, rang him , he turned up done the job within minutes, he saved me hundreds I could of lost by not being able to use my van, DONT GO ANYWHERE ELSE THESE GUYS ARE THAT GOOD

  • Bob Dawkins (Thursday, February 16 17 07:25 pm GMT)

    thanks Ben and Mark for an excellent service able to use key with confidence and having a spare key stops the worrying worth the trip to get it done and as soon as i got there as well thanks guys all well worth the money

  • Rob Johnson-Howe (Friday, February 10 17 07:22 pm GMT)

    Fantastic service from Mark and Ben this morning. I traveled from Leicester this morning for a 2nd key to be made for my Mercedes A Class. I left the car with them at 10am, and I was back on the road by 11:30am!!

    Thanks Guys,

    Highly recommended!!! :)

  • robert sankey (Monday, February 06 17 04:07 pm GMT)

    fantastic service and co-operation. For those with a rh merc in france like me this was a life-saver. Sent,repaired and returned in 7 days flat. and didnt have to trek to B'ham with the car. cant recommend highly enough. Matt and Team excellent.

  • Greg (Tuesday, January 17 17 04:20 pm GMT)

    Big thanks to the guys at RMK for repairing the EIS in my CLK, fantastic service from start to finish. Very friendly, knowledgeable guys who clearly put customer service & satisfaction 1st.

    Highly recommended!

  • Richard (Monday, December 05 16 09:01 am GMT)

    Outstanding service. I highly recommend Mark and team. The amount of money saved compared to the main dealer quotation will definitely come in handy this Christmas. Thank you Mark.

  • Phil Hudson (Thursday, November 17 16 05:05 pm GMT)

    Brilliant service, can't fault them. Thanks guys.

  • Philip Ganner (Saturday, October 08 16 11:50 pm BST)

    In the brown stuff again RAC could not fix these guys sorted.

    Car back on the road with a new relay


  • Tim ML (Wednesday, October 05 16 12:30 pm BST)


    If you need a key for your Merc and Mark or Matt say they can do it, rest assured, it will be done.

    I have nothing but praise for these folk.
    Fast, efficient, friendly, polite and honest.

    Great communication at the way.

    Mark came to my home to duplicate my only key.
    Within minutes (like 5), all was done.

    Thank you guys - do keep up your high standards - and keep going the extra mile - its what makes the difference.

  • Nina Tomb (Friday, September 30 16 05:32 pm BST)

    Excellent service, two new keys done for my a-class next day after phone call. Miles better service than Mercedes dealer was offering.

  • Lady Lynne Marsh (Saturday, August 20 16 07:01 pm BST)

    Phoned yesterday as I only had one key for my CLK and it was held together with tape. Appoint made for 09:00 this morning. Ben and Mark were extremely nice guys and within 20 minutes I had a lovely
    new key and my old one repaired. Brilliant service and mich less than anywhere else. Thank you guys.

  • Dave Long (Tuesday, August 02 16 11:25 am BST)

    Really great service. I visited their workshop to get a key repaired. Matt was punctual, friendly and very professional. He repaired the key quickly and the cost was much less than the dealer wanted.
    Highly recommend these guys. Thank you.

  • Steve Holden (Thursday, July 21 16 10:22 pm BST)

    I can't praise Matthew enough! I was locked out on my E Class and he sorted the problem over the phone, and didn't charge me anything - Brilliant service - thanks!!

  • Mike Clarke (Monday, July 11 16 10:44 pm BST)

    had to break a window in my Mercedes ML350 as I had locked my keys in the car with our 3 dogs inside.
    After to speaking to my Mercedes dealer was told that i could purchase the blade only from them, but had to be sent over from Germany. After finding RMK on the internet they quoted keys at half the
    price, Went over today and had 2 blades cut, whilst I waited. Excellent service.

  • Bob 24hr LeMans (Saturday, June 25 16 06:53 am BST)

    Had trouble with my Vito electronic key. Rang the "main stealer" they wanted an extortionate amount for a new fob..?. Called in at your workshop and met Mark. A very knowledgeable & skilled
    technician. Assured me he could fix it and he didn't disappoint..? fixed my old key fob and had a new upgraded fob too at a fraction of the price compared to Mercedes..?
    ? If you have a Merc key problem...? Don't mess about, ring Mark and he'll sort it..!!

  • Lister Noble (Saturday, June 04 16 11:40 am BST)

    I received the key this morning.
    Much better quality than the last one I had done by someone else.
    Excellent service,thank you.

  • Saj (Monday, May 16 16 08:45 pm BST)

    Absolutely A grade service. I had locked my key in the boot and did not have a spare for my 2009 w204 C Class. The AA and RAC both failed to enter the car, but Mark came out to me and managed to
    access the vehicle and made me a great spare key. Highly recommend these guys. Great price but more importantly better service then the main dealers.

  • Mark wallis (Wednesday, April 27 16 04:30 pm BST)

    Excellent service very quick and knowledgeable remap and key repaired car runs great and key works a treat thanks very much guys would not hesitate to use them again

  • Iain (Friday, April 22 16 05:52 pm BST)

    Excellent service & communication from Ben. Replacement for my stolen key quickly. Many thanks.

Call Now for a Lost or Spare Mercedes key

ReplacementMercedesKeys - Mercedes Key

Mobile Service


Before you call please click here to see what models we cover and HERE for Prices





CALL or TEXT Matt on :

07563 014 634


Please do send us a text if we don't answer and we can call you back asap!



Workshop Opening hours


Mon - Fri: 10am - 5pm

Saturdays 10 am - 1pm


Sundays: CLOSED

Bank Holidays:CLOSED


You must be able to prove ownership of the vehicle before we commence with the job. Please if possible have your vehicle V5 document, and a form of Photo I.D. We will not make a key without them. 

Out of hours emergency Calls - Please leave a text message and we will return your call as soon as we can.


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