Customer Testimonials

In here you will find testimonials from our previous customers. Take a read a see what other people think of us and our services.

 

Please note - This is NOT an Enquiry form! For all enquiries please look in the "Contact Us" tab and fill out the form there! 

Comments

Please enter the code ↺
* Required fields
Please be aware that the contents of this form are not encrypted

  • s ahmed (Thursday, June 21 18 04:26 pm BST)

    I cant thank these guys enough. When others were left scare mongering and quoting ridiculous prices, these guys (Matt) came to the premises, accurately diagnosed the problem, gave helpful advice, and repaired the issue within one day. They could fully equipped with their technical tools and minds, have a logical approach to the problem and don't waste time. Highly highly recommended. Thanks for your help.

  • Phil Hudson (Monday, June 04 18 04:20 pm BST)

    The second time I've used these guys and again faultless service.

  • Christopher emptage (Wednesday, April 04 18 08:06 pm BST)

    First class service . Excellent communications. Sent my eis unit for repair but turns out it was my key that was broke . Fixed and sent back quickly and very happy with price and service 10/10. Highly Recommended.

  • Gordon Wright (Monday, February 19 18 08:05 pm GMT)

    Mark,great guy fantastic service and made me a very happy man soughting out the problem on my C32 AMG
    Gordon

  • Trevor Hughes (Thursday, January 18 18 09:00 pm GMT)

    Appointment arranged and a replacement key made at my home address within 48hours.
    Outstanding service from Ben who was also polite and extremely knowledgeable.
    Great value for money too.
    Many thanks.

  • John Davies (Tuesday, January 09 18 01:56 pm GMT)

    My local dealer said there were problems in Germany making my key, and din't know when it would be resolved. So brought to Replacementmercedeskeys.co.uk and the job done next day. Far cheaper than my local dealer quoted including the fuel to get to Birmingham. I'd highly recommend.

  • Dimple Patel (Wednesday, October 18 17 01:59 pm BST)

    Dee P called Ben was here promptly & on time got my replacement key within 45 mins lovely guy & fantastic service - Thanks Ben :)

  • Anthea and Peter (Sunday, August 06 17 01:03 pm BST)

    It was worth the drive up from Cornwall for the extremely professional service and kind attention to detail that we received. Many thanks for such a successful outcome.

  • Niki Felton (Saturday, July 29 17 02:00 pm BST)

    Fantastic polite and friendly service from Matt today.

    Drive all the way from Berkshire and still saved over £250 on main dealer prices including petrol.

    Helpful, friendly honest - exactly what you want, would 1000% recommend.

    Thank you!

  • John (Thursday, June 22 17 09:39 pm BST)

    Just bought a Mercedes ML320 with only 1 key! Mercedes dealer price was £380 for a new key. I rang Ben who sorted it out in no time for a fraction of the price. Thank you so much.

  • Jim Bains (Saturday, May 13 17 04:00 pm BST)

    Today, brilliant service received from Mark. Quick and efficient. Please use these guys absolute brilliant service. Sorted me out in 30 minutes. Highly recommended and better than going to the dealers. Better than what's said on a tin of Ronseal...!!!

  • Gerry McKenna (Tuesday, March 21 17 05:50 pm GMT)

    what a brilliant service repaired my mercedes EIS and got my car up and running after 3 months in that time 4 other auto electricians failed to help me I contacted ben as a last resort and he sorted the problem Thanks again Ben cannot reccomend you enough

  • leemorris50@outlook.com (Sunday, February 26 17 06:58 pm GMT)

    If ever you need a key for a Mercedes you must go to these guys, absolutely fantastic, rang him , he turned up done the job within minutes, he saved me hundreds I could of lost by not being able to use my van, DONT GO ANYWHERE ELSE THESE GUYS ARE THAT GOOD

  • Bob Dawkins (Thursday, February 16 17 07:25 pm GMT)

    thanks Ben and Mark for an excellent service able to use key with confidence and having a spare key stops the worrying worth the trip to get it done and as soon as i got there as well thanks guys all well worth the money

  • Rob Johnson-Howe (Friday, February 10 17 07:22 pm GMT)

    Fantastic service from Mark and Ben this morning. I traveled from Leicester this morning for a 2nd key to be made for my Mercedes A Class. I left the car with them at 10am, and I was back on the road by 11:30am!!

    Thanks Guys,

    Highly recommended!!! :)

  • robert sankey (Monday, February 06 17 04:07 pm GMT)

    fantastic service and co-operation. For those with a rh merc in france like me this was a life-saver. Sent,repaired and returned in 7 days flat. and didnt have to trek to B'ham with the car. cant recommend highly enough. Matt and Team excellent.

  • Greg (Tuesday, January 17 17 04:20 pm GMT)

    Big thanks to the guys at RMK for repairing the EIS in my CLK, fantastic service from start to finish. Very friendly, knowledgeable guys who clearly put customer service & satisfaction 1st.

    Highly recommended!

  • Richard (Monday, December 05 16 09:01 am GMT)

    Outstanding service. I highly recommend Mark and team. The amount of money saved compared to the main dealer quotation will definitely come in handy this Christmas. Thank you Mark.

  • Phil Hudson (Thursday, November 17 16 05:05 pm GMT)

    Brilliant service, can't fault them. Thanks guys.

  • Philip Ganner (Saturday, October 08 16 11:50 pm BST)

    In the brown stuff again RAC could not fix these guys sorted.

    Car back on the road with a new relay

    Thanks

  • Tim ML (Wednesday, October 05 16 12:30 pm BST)

    THE PROFESSIONALS.

    If you need a key for your Merc and Mark or Matt say they can do it, rest assured, it will be done.

    I have nothing but praise for these folk.
    Fast, efficient, friendly, polite and honest.

    Great communication at the way.

    Mark came to my home to duplicate my only key.
    Within minutes (like 5), all was done.

    Thank you guys - do keep up your high standards - and keep going the extra mile - its what makes the difference.

  • Nina Tomb (Friday, September 30 16 05:32 pm BST)

    Excellent service, two new keys done for my a-class next day after phone call. Miles better service than Mercedes dealer was offering.

  • Lady Lynne Marsh (Saturday, August 20 16 07:01 pm BST)

    Phoned yesterday as I only had one key for my CLK and it was held together with tape. Appoint made for 09:00 this morning. Ben and Mark were extremely nice guys and within 20 minutes I had a lovely
    new key and my old one repaired. Brilliant service and mich less than anywhere else. Thank you guys.

  • Dave Long (Tuesday, August 02 16 11:25 am BST)

    Really great service. I visited their workshop to get a key repaired. Matt was punctual, friendly and very professional. He repaired the key quickly and the cost was much less than the dealer wanted.
    Highly recommend these guys. Thank you.

  • Steve Holden (Thursday, July 21 16 10:22 pm BST)

    I can't praise Matthew enough! I was locked out on my E Class and he sorted the problem over the phone, and didn't charge me anything - Brilliant service - thanks!!

  • Mike Clarke (Monday, July 11 16 10:44 pm BST)

    had to break a window in my Mercedes ML350 as I had locked my keys in the car with our 3 dogs inside.
    After to speaking to my Mercedes dealer was told that i could purchase the blade only from them, but had to be sent over from Germany. After finding RMK on the internet they quoted keys at half the
    price, Went over today and had 2 blades cut, whilst I waited. Excellent service.

  • Bob 24hr LeMans (Saturday, June 25 16 06:53 am BST)

    Had trouble with my Vito electronic key. Rang the "main stealer" they wanted an extortionate amount for a new fob..😡. Called in at your workshop and met Mark. A very knowledgeable & skilled
    technician. Assured me he could fix it and he didn't disappoint..👍 fixed my old key fob and had a new upgraded fob too at a fraction of the price compared to Mercedes..😁
    👍 If you have a Merc key problem...? Don't mess about, ring Mark and he'll sort it..!!

  • Lister Noble (Saturday, June 04 16 11:40 am BST)

    I received the key this morning.
    Much better quality than the last one I had done by someone else.
    Excellent service,thank you.

  • Saj (Monday, May 16 16 08:45 pm BST)

    Absolutely A grade service. I had locked my key in the boot and did not have a spare for my 2009 w204 C Class. The AA and RAC both failed to enter the car, but Mark came out to me and managed to
    access the vehicle and made me a great spare key. Highly recommend these guys. Great price but more importantly better service then the main dealers.

  • Mark wallis (Wednesday, April 27 16 04:30 pm BST)

    Excellent service very quick and knowledgeable remap and key repaired car runs great and key works a treat thanks very much guys would not hesitate to use them again

  • Iain (Friday, April 22 16 05:52 pm BST)

    Excellent service & communication from Ben. Replacement for my stolen key quickly. Many thanks.

  • andy Morrell (Monday, April 04 16 05:30 pm BST)

    My 2008 Mercedes c220 steering lock packed in and after research on the internet i read some of the possible causes.I phoned Mercedes dealership who were not very helpful but said it was probably two
    things wrong and they would have to have the car transported to them at extra cost.The price was unbelievable even for Mercedes.I then spoke to Mark who was very honest and forthright.Within a couple
    of days Mark and Matt turned up with their fully kitted out van on my drive.They were spot on with their diagnostic pre-assesment over the phone and then changed the broken part and re-programmed the
    unit to the keys.
    They were very polite,knowledgeable and understanding which made the whole process bearable.The work they carried out was a damn site quicker than Mercedes who would have taken around a few days with
    the car to fix.Overall saving against Mercedes charges were so much cheaper.
    So if you have a problem with your Mercedes like keys,steering locks etc get the real professionals to sort at a affordable price.
    Many thanks to both of you.

  • John Jevons (Monday, March 14 16 04:08 pm GMT)

    Just drove over the Small Heath after a quick call to Mat. Took him about 10 minutes to make a spare key. Very friendly service at a great savings

  • Paul Tomlinson (Monday, March 07 16 07:14 pm GMT)

    Excellent service kept me informed about time of arrival, what needed to be done and totally customer friendly.

    They seem to be very honest, helpful and not as expensive as many others offering a similar service.

    In fact, the service was A1, from the moment I called and within a few hours, Ben was with me to sort out not only a spare key for my car but also checked over the whole system, cleaning and
    adjusting the ignition system.

    Over my years (50 odd) I've dealt with many many mechanics at garages who've talked technical babble, yet I can honestly that I know little or nothing about cars, how they work etc. but followed
    everything Ben did, with ease and found him very helpful and happy to educate a real novice. A real nice cheerful guy!

    I would happily recommend their service to anyone!

  • Jaime Teixeira (Thursday, December 31 15 09:34 am GMT)

    I am in Portugal and I got a much faster, quicker and professional service ordering from these guys than over here. The keys are top quality and I even got my old key back, but in working order. I
    cannot thank you enough for the quickness of your service and extremly professional service!

  • John Sait (Wednesday, November 04 15 02:20 pm GMT)

    !st class service, very quick home visit, good price, great Guy (Ben)

  • Eduard (Tuesday, November 03 15 10:54 pm GMT)

    I was really impressed with the service given by Ben and with his knowledge and expertise with dealing with my problem of a key the would not start my car,a lot cheaper and more helpful than the main
    dealer, I would reccomend recommend him to every one

  • Tanvir Akhtar (Saturday, October 31 15 08:46 pm GMT)

    Had a replacement key made for my S430 with a new chrome key. Works brilliantly and have had no problems. Mark who prepared the key was a very friendly and very nice guy. Would highly recommend this
    company

  • A & M D-R. (Friday, October 30 15 10:38 pm GMT)

    We chose to have a 'day out' to fix an old dilapidated key & get another for a spare. 20 minutes later job done. So much more efficient than Main Stealers. Courteous, polite, confident &
    knowledgeable. Heartily recommended. You would be a fool not to choose him. Thanks Ben.

  • Al (Tuesday, September 29 15 06:10 pm BST)

    Quick, professional and efficient.
    Friendly, polite and excellent value.
    Brilliant service - thanks.

  • Alun (Tuesday, September 22 15 02:30 pm BST)

    two friendly guys nothing too much trouble well recomended and very reasonable.

  • Mick Allan (Saturday, September 12 15 10:12 am BST)

    Outstanding Service - Contacted Mark with the symptoms of what turned out to be the W204 Steering Lock Module fault, at 1930hrs on a Friday evening! He diagnosed the fault with a few pertinent
    technical questions and was at my house at 0815 hrs on a Saturday morning! Within the hour he had replaced the module/repaired my car and had it ready to go, amazing service that any garage/dealer
    would struggle to compete with, exceptional! Sincere thanks and highly recommended.

  • angus falconer (Tuesday, September 08 15 01:28 pm BST)

    Great service today from Ben at RMK. Very friendly, extremely knowledgeable. Saved me ££'s and hours of time getting a new key sorted and also fixed my old one. Highly recommended

  • John Sait (Monday, July 20 15 11:57 am BST)

    Superb service, keys made within 1 hour and a great price, thanks a lot

  • Len.Evans (Tuesday, June 30 15 09:41 pm BST)

    what a pleasure to deal with a company that is efficient, helpful, .and keep you fully informed Ben and Mark Thank you

  • Nick Davies (Sunday, June 07 15 07:56 am BST)

    Ben, you could not have been more helpful. Quick efficient service.

  • Nick Davies (Sunday, June 07 15 07:54 am BST)

    Great service from Ben, called at 0930 needing a key and by 1230, we were back on the road, despite Ben being in Swindon and the car in Wolverhampton Great job.

  • Michael E. Merchel (Friday, March 27 15 11:16 am GMT)

    The friendliest and most efficient company one can wish to deal with. Highly recommend.
    Michael E320CDI

  • Lukasz (Saturday, March 21 15 03:28 pm GMT)

    Very helpful man. Quickly recognized the problem in my key and fix it on Sunday evening. I would recommend to any Merc owners. Thx Ben.

  • Dougie (Friday, March 06 15 03:25 pm GMT)

    Friendly guys to deal with, sorted my problem out in 30 mins at very reasonable cost Saved £££,s compared to main dealer prices
    WOULD RECOMMEND TO ANYONE.