Mercedes key -
Mercedes key -

Customer Testimonials

In here you will find testimonials from our previous customers. Take a read a see what other people think of us and our services.


Please note - This is NOT an Enquiry form! For all enquiries please look in the "Contact Us" tab and fill out the form there! 


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  • Richard (Monday, December 05 16 09:01 am GMT)

    Outstanding service. I highly recommend Mark and team. The amount of money saved compared to the main dealer quotation will definitely come in handy this Christmas. Thank you Mark.

  • Phil Hudson (Thursday, November 17 16 05:05 pm GMT)

    Brilliant service, can't fault them. Thanks guys.

  • Philip Ganner (Saturday, October 08 16 11:50 pm BST)

    In the brown stuff again RAC could not fix these guys sorted.

    Car back on the road with a new relay


  • Tim ML (Wednesday, October 05 16 12:30 pm BST)


    If you need a key for your Merc and Mark or Matt say they can do it, rest assured, it will be done.

    I have nothing but praise for these folk.
    Fast, efficient, friendly, polite and honest.

    Great communication at the way.

    Mark came to my home to duplicate my only key.
    Within minutes (like 5), all was done.

    Thank you guys - do keep up your high standards - and keep going the extra mile - its what makes the difference.

  • Nina Tomb (Friday, September 30 16 05:32 pm BST)

    Excellent service, two new keys done for my a-class next day after phone call. Miles better service than Mercedes dealer was offering.

  • Lady Lynne Marsh (Saturday, August 20 16 07:01 pm BST)

    Phoned yesterday as I only had one key for my CLK and it was held together with tape. Appoint made for 09:00 this morning. Ben and Mark were extremely nice guys and within 20 minutes I had a lovely
    new key and my old one repaired. Brilliant service and mich less than anywhere else. Thank you guys.

  • Dave Long (Tuesday, August 02 16 11:25 am BST)

    Really great service. I visited their workshop to get a key repaired. Matt was punctual, friendly and very professional. He repaired the key quickly and the cost was much less than the dealer wanted.
    Highly recommend these guys. Thank you.

  • Steve Holden (Thursday, July 21 16 10:22 pm BST)

    I can't praise Matthew enough! I was locked out on my E Class and he sorted the problem over the phone, and didn't charge me anything - Brilliant service - thanks!!

  • Mike Clarke (Monday, July 11 16 10:44 pm BST)

    had to break a window in my Mercedes ML350 as I had locked my keys in the car with our 3 dogs inside.
    After to speaking to my Mercedes dealer was told that i could purchase the blade only from them, but had to be sent over from Germany. After finding RMK on the internet they quoted keys at half the
    price, Went over today and had 2 blades cut, whilst I waited. Excellent service.

  • Bob 24hr LeMans (Saturday, June 25 16 06:53 am BST)

    Had trouble with my Vito electronic key. Rang the "main stealer" they wanted an extortionate amount for a new fob..😡. Called in at your workshop and met Mark. A very knowledgeable & skilled
    technician. Assured me he could fix it and he didn't disappoint..👍 fixed my old key fob and had a new upgraded fob too at a fraction of the price compared to Mercedes..😁
    👍 If you have a Merc key problem...? Don't mess about, ring Mark and he'll sort it..!!

  • Lister Noble (Saturday, June 04 16 11:40 am BST)

    I received the key this morning.
    Much better quality than the last one I had done by someone else.
    Excellent service,thank you.

  • Saj (Monday, May 16 16 08:45 pm BST)

    Absolutely A grade service. I had locked my key in the boot and did not have a spare for my 2009 w204 C Class. The AA and RAC both failed to enter the car, but Mark came out to me and managed to
    access the vehicle and made me a great spare key. Highly recommend these guys. Great price but more importantly better service then the main dealers.

  • Mark wallis (Wednesday, April 27 16 04:30 pm BST)

    Excellent service very quick and knowledgeable remap and key repaired car runs great and key works a treat thanks very much guys would not hesitate to use them again

  • Iain (Friday, April 22 16 05:52 pm BST)

    Excellent service & communication from Ben. Replacement for my stolen key quickly. Many thanks.

  • andy Morrell (Monday, April 04 16 05:30 pm BST)

    My 2008 Mercedes c220 steering lock packed in and after research on the internet i read some of the possible causes.I phoned Mercedes dealership who were not very helpful but said it was probably two
    things wrong and they would have to have the car transported to them at extra cost.The price was unbelievable even for Mercedes.I then spoke to Mark who was very honest and forthright.Within a couple
    of days Mark and Matt turned up with their fully kitted out van on my drive.They were spot on with their diagnostic pre-assesment over the phone and then changed the broken part and re-programmed the
    unit to the keys.
    They were very polite,knowledgeable and understanding which made the whole process bearable.The work they carried out was a damn site quicker than Mercedes who would have taken around a few days with
    the car to fix.Overall saving against Mercedes charges were so much cheaper.
    So if you have a problem with your Mercedes like keys,steering locks etc get the real professionals to sort at a affordable price.
    Many thanks to both of you.

  • John Jevons (Monday, March 14 16 04:08 pm GMT)

    Just drove over the Small Heath after a quick call to Mat. Took him about 10 minutes to make a spare key. Very friendly service at a great savings

  • Paul Tomlinson (Monday, March 07 16 07:14 pm GMT)

    Excellent service kept me informed about time of arrival, what needed to be done and totally customer friendly.

    They seem to be very honest, helpful and not as expensive as many others offering a similar service.

    In fact, the service was A1, from the moment I called and within a few hours, Ben was with me to sort out not only a spare key for my car but also checked over the whole system, cleaning and
    adjusting the ignition system.

    Over my years (50 odd) I've dealt with many many mechanics at garages who've talked technical babble, yet I can honestly that I know little or nothing about cars, how they work etc. but followed
    everything Ben did, with ease and found him very helpful and happy to educate a real novice. A real nice cheerful guy!

    I would happily recommend their service to anyone!

  • Jaime Teixeira (Thursday, December 31 15 09:34 am GMT)

    I am in Portugal and I got a much faster, quicker and professional service ordering from these guys than over here. The keys are top quality and I even got my old key back, but in working order. I
    cannot thank you enough for the quickness of your service and extremly professional service!

  • John Sait (Wednesday, November 04 15 02:20 pm GMT)

    !st class service, very quick home visit, good price, great Guy (Ben)

  • Eduard (Tuesday, November 03 15 10:54 pm GMT)

    I was really impressed with the service given by Ben and with his knowledge and expertise with dealing with my problem of a key the would not start my car,a lot cheaper and more helpful than the main
    dealer, I would reccomend recommend him to every one

  • Tanvir Akhtar (Saturday, October 31 15 08:46 pm GMT)

    Had a replacement key made for my S430 with a new chrome key. Works brilliantly and have had no problems. Mark who prepared the key was a very friendly and very nice guy. Would highly recommend this

  • A & M D-R. (Friday, October 30 15 10:38 pm GMT)

    We chose to have a 'day out' to fix an old dilapidated key & get another for a spare. 20 minutes later job done. So much more efficient than Main Stealers. Courteous, polite, confident &
    knowledgeable. Heartily recommended. You would be a fool not to choose him. Thanks Ben.

  • Al (Tuesday, September 29 15 06:10 pm BST)

    Quick, professional and efficient.
    Friendly, polite and excellent value.
    Brilliant service - thanks.

  • Alun (Tuesday, September 22 15 02:30 pm BST)

    two friendly guys nothing too much trouble well recomended and very reasonable.

  • Mick Allan (Saturday, September 12 15 10:12 am BST)

    Outstanding Service - Contacted Mark with the symptoms of what turned out to be the W204 Steering Lock Module fault, at 1930hrs on a Friday evening! He diagnosed the fault with a few pertinent
    technical questions and was at my house at 0815 hrs on a Saturday morning! Within the hour he had replaced the module/repaired my car and had it ready to go, amazing service that any garage/dealer
    would struggle to compete with, exceptional! Sincere thanks and highly recommended.

  • angus falconer (Tuesday, September 08 15 01:28 pm BST)

    Great service today from Ben at RMK. Very friendly, extremely knowledgeable. Saved me ££'s and hours of time getting a new key sorted and also fixed my old one. Highly recommended

  • John Sait (Monday, July 20 15 11:57 am BST)

    Superb service, keys made within 1 hour and a great price, thanks a lot

  • Len.Evans (Tuesday, June 30 15 09:41 pm BST)

    what a pleasure to deal with a company that is efficient, helpful, .and keep you fully informed Ben and Mark Thank you

  • Nick Davies (Sunday, June 07 15 07:56 am BST)

    Ben, you could not have been more helpful. Quick efficient service.

  • Nick Davies (Sunday, June 07 15 07:54 am BST)

    Great service from Ben, called at 0930 needing a key and by 1230, we were back on the road, despite Ben being in Swindon and the car in Wolverhampton Great job.

  • Michael E. Merchel (Friday, March 27 15 11:16 am GMT)

    The friendliest and most efficient company one can wish to deal with. Highly recommend.
    Michael E320CDI

  • Lukasz (Saturday, March 21 15 03:28 pm GMT)

    Very helpful man. Quickly recognized the problem in my key and fix it on Sunday evening. I would recommend to any Merc owners. Thx Ben.

  • Dougie (Friday, March 06 15 03:25 pm GMT)

    Friendly guys to deal with, sorted my problem out in 30 mins at very reasonable cost Saved £££,s compared to main dealer prices

  • Daud Amin (Thursday, February 26 15 09:31 pm GMT)

    Top work by Ben !W bought a C class without any keys , he was able to code a key to the car in a matter of about an hour . very polite , down to earth guy . Great service all round. Would happily
    deal with him again !

  • roy mark (Wednesday, February 25 15 07:15 pm GMT)

    excellent service organised time and date to be at workshop and new key in 20 minutes

  • Ade (Wednesday, January 14 15 12:30 am GMT)

    Brilliant service, courteous, polite, confident, knowledgeable team.

  • Joe Burke (Monday, October 27 14 01:39 pm GMT)

    came down to London as agreed ,and produced a spare key for me at 8.30pm,well professional.Didn't even call Mercedes dealer,took the feedback as read.5***** Ben.

  • Dave Madden (Sunday, September 28 14 08:57 am BST)

    Super friendly service.... even on a Saturday morning! Ben was a great help and has proposed an excellent 'ongoing' diagnosis as my problem seems to be a rare one! I will be keeping them in my
    contact book that is for sure.

  • peter synnott (Saturday, September 20 14 05:09 pm BST)

    thanks matt in admin & ben who repaired my c180 key as I waited at their workshop. my car was in Dublin airport and I was worried if it would night I found my car by the remote &
    it started instantly. thanks again.brilliant.

  • Kam iqbal (Wednesday, July 30 14 04:07 pm BST)

    One of the best company I have ever used.
    We are in the trade and Ben was 10000% helpfull.

    Thanks for all your help.
    Fastrack tyres (london)

  • David Clutton (Tuesday, July 15 14 07:27 pm BST)

    Brilliant! Left Stoke at 1:30, was back home by 6:30 with new EIS and two keys. Mercedes wanted more than twice the money and wouldn't confirm how long it would take, at least two days. Thanks guys

  • jit Parmar (Monday, July 07 14 11:09 am BST)

    I had a fault on my keys on Friday night couldn't use the car. Looked up on Mercedes forums and came up with this site. Had to take time off from work due to car. Rang Mark and told him the problem
    and was told if I could let them have the keys they will be able to see what's wrong with them. I took the keys to them. They checked them and told me the fault and fixed both keys in about 30
    minutes checked both keys with my car made sure all was fine. The service they gave was excellent and very helpful and got me back on the road. The cost of both keys was reasonable I would recommend
    them to all my friend's.

  • Trevor Williams (Wednesday, July 02 14 11:56 am BST)

    My Mercedes key was fixed by return of post at third the cost of price quoted by Mercedes Stockport. I would recommend this company to anyone-

  • peter bird (Wednesday, June 18 14 02:19 pm BST)

    nice and friendly to deal with thay did a fantastic job for me on my mercedes

  • Bob Gameson (Friday, April 18 14 03:46 pm BST)

    Fast service sorted me out in no time saved me a fortune would recommend to anyone

  • Mark Bentley (Saturday, March 29 14 10:05 am GMT)

    I just said goodbye to Ben who came to my house to program a new key for my SLK R171. What a nice guy and what a thorough job he did. I didn't realise how much time and skill is required. I'm now
    very confident of how secure Mercedes keys are!
    I can now even see where the cost goes, this is much more than "just cut me a key".
    Highly recommended. Thanks Ben.

  • IMRAN LATIF (Monday, March 24 14 03:46 pm GMT)

    Big massive thank you to Mark and Ben for there help really cheap and very fast 10/10 guys i owe you guys a drink saved me a lot of money. Very friendly and customer service is absolutely brilliant.
    once again thank you really appreciate this.

  • Adrian (Monday, March 17 14 09:26 pm GMT)

    Fantastic service.My Sprinter key failed 3pm-called Ben - He was in my area the following morning. It was up and running by 1pm and at a reasonable price . Highly recommended

  • Paul Rustell (Sunday, March 16 14 10:47 pm GMT)

    Travelled up from Portsmouth on a Saturday for Mark to upgrade my 2005 Vito with new key, remap and system upgrades. Could not have expected a better service, work spot on and attention to detail
    faultless. Remap is miles better than my plug in box, was not looking for outright power just improved driveability and economy, much smoother and consistent power delivery could not be better, worth
    the journey! Only had 1 key so spare provided worked perfectly and posher than my original!Mark made sure all system upgrades were fully operational before I left and would gladly make the journey
    again if needed. If only Mercedes dealers were like this! Thanks Mark!

  • A.Clutterbuck (Monday, March 03 14 06:23 pm GMT)

    I used Ben to repair my ignition after I sprayed wd40 in it causing it to render my sprinter useless.I drove down after a reasuring chat with Ben from burnley lancashire and was on my way home within
    15 minutes with a mended ingnition.On the van worked first time and the money saved word of a lie £840.00!!!!!! Briliant company.